Strategies for Follow Up Emails: Getting Them to Respond

By: First Union | Date:


Strategies for Follow Up Emails: Getting Them to Respond

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Often you'll send out a follow-up email be it to a colleague or a client for instance and you may wait days for them to reply. For some reason, whether they are too busy or just not interested in getting right back to you, this follow up email remains unanswered. Are you potentially doing something wrong as far as your language/wording?

In an ideal world, that initial email requesting information or outlining expectations will get the job done and therefore a follow up won't be necessary. However, we don't always live in that ideal world. So what can you do to get a timely response as a result of your follow up effort…


Invoking that first email stating your request is a good way to remind someone that you do need a reply. Of course, don't be hostile about it, but rather, be concise and get to the point. State something along the lines of I am checking in on the email below (and include that email in the thread so that they do have it front and center/).


Perhaps the first email wasn't clear enough and thus left them somewhat confused and ultimately hesitant to respond. You might then want to try and restate the point of that first email differently.

Reiterating a request can be effective as far as providing more information by way of what you're looking for from them and also serve as a reminder that they do have to get back to you on the said matter.


By beginning a follow-up email with a question, you are more apt to get their attention right off the bat. You could say something like: Are you able to get me the information about XYZ? Or, what are your thoughts concerning the project? Questions necessitate answers, so beginning with one is a great way to get them thinking about those answers they need to provide.

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First Union Lending LLC is a dually licensed Lender/Broker with its main offices located at 4900 Millenia Blvd First Floor Orlando, FL 32839. First Union Lending LLC and its ads are meant for continental United States, including Alaska and Hawaii small business owners. Business Loans offered by First Union Lending LLC have varying rates and terms that can range from 30 - 120 payments and all rates and terms are based on eligibility of the business and its owners. The actual terms are based on credit, business history, industry, amount and terms. As an example, a $5,000 loan paid over 5 years at 8% would have a total repayment of $6,082.92 over the life of the loan. We use the latest encryption to protect sensitive information transmitted online, as well as run our own secure server network to ensure your information is protected offline as well.

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