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Privacy Policy Overview

This Privacy Policy discloses the terms, conditions, and privacy practices for First Union Lending and applies solely to information collected through our website and other communications. It explains how we collect, use, and protect your personal information, and outlines your rights regarding your data.

By using this site or submitting Personal Information, you agree to the terms outlined in this Privacy Policy.

Information Collection and Use

We only collect personally identifiable information (PII) that you voluntarily provide. This may include your name, email address, phone number, or other relevant information when you fill out an application, submit an inquiry, or engage with us for our services. This information will be used to:

  1. Respond to your inquiries.
  2. Provide information about our products and services.
  3. Send you marketing communications that we believe may interest you.
  4. Improve the overall user experience on our website.
  5. Process applications for our financial products or services.

We may also collect non-personal information via cookies and other technologies to enhance your experience on our site (see “Cookies” below).

Your Rights to Your Data

You can take the following actions at any time by contacting us through email or phone, as listed on our website:

  1. Access: Request to see what data we have about you, if any.
  2. Correction: Request to correct or update any inaccurate information we have on file.
  3. Deletion:Request that we delete your personal data, unless we are required by law or for legitimate business purposes to retain it
  4. Data Usage Concerns:Express any concerns or questions you may have regarding how we handle your data.

To exercise any of these rights, please contact us at 863-825-5626 or email us at info@firstunionlending.com.

Cookies and Tracking Technologies

We use cookies to improve the functionality of our website and enhance your browsing experience. Cookies are small data files that are placed on your device to help us:

  1. Recognize you as a repeat visitor.
  2. Save your preferences for future visits.
  3. Monitor website traffic and user behavior to optimize content.

Cookies do not contain personally identifiable information. You have the option to manage or disable cookies through your browser settings. However, disabling cookies may limit certain functionalities of our website.

Data Security

We take your privacy and the protection of your data seriously. We implement a variety of security measures to safeguard your personal information:

  1. Online Security: We use encryption protocols, such as Secure Socket Layer (SSL) technology, to protect sensitive information (like financial data) submitted via our website.
  2. Offline Security: Access to your personal information is limited to employees who need it to perform their jobs (e.g., customer service or billing). All sensitive information is stored in a secure environment.

Despite these precautions, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Sharing of Information

We do not sell or share your personal information with third parties, except in the following situations:

  1. Service Providers: We may share your information with trusted partners who help us provide services to you (such as processing loan applications).
  2. Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
  3. Transactions: Your information may be shared with our partners and assignees in connection with commercial loans or purchase of receivables (see more below).

Third-Party Communications

In some cases, we may disclose your information to third parties, such as credit reporting agencies or business affiliates, as part of the loan approval process. By submitting your information, you agree to the following:

  1. All provided information is accurate and complete.
  2. You authorize us to share your information with assignees and partners involved in processing transactions.
  3. You waive claims against us and any recipients of your information for actions related to the processing or release of your data.
  4. You authorize us to contact you via phone, text, email, or other electronic communication methods.

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our website after such changes signifies your agreement to the revised terms.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you would like to exercise your rights regarding your data, please contact us:

First Union lending
Phone: 863-825-5626
Email: info@firstunionlending.com

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