How Can You Hold Onto Angry Clients?

How Can You Hold Onto Angry Clients?

It happens. Clients for whatever reason get angry. They express their frustration and threaten to walk. So how do you hold onto such clients? Good question! A pretty simple piece of advice: listen. You may have to break down and call them on the phone, and once you...
Should You Offer Employee Sabbaticals?

Should You Offer Employee Sabbaticals?

So first off, many might be wondering what exactly a sabbatical is. A sabbatical is a concept quite common within the world of academia. Essentially what happens is that a professor for example will take an extended leave—generally a semester, sometimes two—during...